ProblemSolution
| There is a typo in the URL. | An editor typed in the URL incorrectly. Simply fix the URL. Try adding (or removing) common endings, such as default.html, default.htm, default.asp, index.html, index.htm, index.cgi, index.mv, index.asp, index.php, main.html, main.htm, etc. |
| The URL works for me. | The server may have been down when Robozilla crawled the site. Bonk the "URL works for me: Clear Error" button. |
| The URL is dead. | Maybe the page moved. Go look for it. Try searching Google; they may have cached a version of the site with a pointer to the new location. Also, try searching with Google or Copernic for the site title or some keywords specific to that site to see if there's an updated URL available. |
| The URL is dead, I looked for it, I have no idea where it is now. | Leave it in the unreviewed section of your category and if it is still dead next week, and doesn't contain unique information, remove it. If the site is unique to the category, send it to Test/Robozilla/Reds unreviewed and the error-hunting team will try to find a new address for it. |
Code Meaning
| 500 | Server error | Sometimes happens due to a server misconfiguration. Usually this is transient, and goes away, but check first. |
| 410 | Gone | The resource doesn't exist at all. The page was removed by the webmaster. |
| 404 | Not Found | The resource doesn't exist on this server. The page was probably removed. |
| 403 | Forbidden | You can't see this resource on the server. The admin may have turned off the pages because of load or for some other reason. |
| 401 | Unauthorised | You can't see this resource on the server. Perhaps a password is now required, or the resource you're looking for has moved. |
| 400 | Bad Request | Usually occurs due to a space in the URL or other malformed URL syntax. Try converting spaces to %20 and see if that fixes the error. |
| 302 | Redirect Temporarily | The page has a new URL temporarily (in theory; in practice, this is often used as a synonym for code 301). Update the listing to the new URL. |
| 301 | Redirect Permanently | The page has a new URL. Update the listing to the new URL. |
| 0 | Unknown error | Probably a DNS error. |
| -1 | Unable to Resolve Host | Probably a typo in the host name or they didn't pay their bill for their Domain name. |
| -4 | Can't connect | We can't connect to the HTTP server. The server is there but it didn't want to talk to Robozilla on the specified port. |
| -5 | Timeout | Robozilla connected OK, and sent the request but Robozilla timed out waiting to fetch the page. This happens sometimes on really busy servers. |
| -6 | Bad URL | There was a problem with the format of the URL. Perhaps http:// is missing? Note: when you click on the [edit] link for a URL missing http://, the edit page for the site comes up with http:// helpfully attached by the dmoz software, and the URL link therefore works. You still have to click Update (not "This URL works for me") in order for the update to take effect. |
| -7 | Server Error | The server returned an unknown error code, and is probably misconfigured. The page may still show up okay, but it's a good idea to check it just in case. |
| -8 | Domain Name Expired | See the page on expired domains |